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VENT DE BOHEME – SARL with share capital of 7500 € – 3, path of the gentians – 31100 Toulouse.

SIRET: 792 516 361 at the Toulouse RCS. APE 7410Z.

All orders made on the site are subject to these terms and conditions.

The company VENT DE BOHEME reserves the right to adapt or modify at any time the present, the version of the general conditions of sale applicable to any transaction being the one appearing on the website ventdeboheme.com at the time of ordering.

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I The Customer

The Customer declares to be a natural person, at least 18 years old and have the legal capacity or to hold a parental authorization allowing him to make an order on the site. When registering the Customer’s personal data in the “My Account” section, the Customer must ensure the accuracy and completeness of the mandatory data provided. In case of error in the wording of the addressee’s details, the Company VENT DE BOHEME can not be held responsible for the impossibility of delivering the product. The Company VENT DE BOHEME reserves the right to cancel any order when the IP address of the customer will be domiciled in a country different from the billing address and / or delivery.

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The products offered for sale are those described on the Site. The company VENT DE BOHEME takes the greatest care in the presentation and description of these products to best satisfy the information of the Customer. However, it is possible that non-substantial errors may appear on the Site, which the customer recognizes and accepts. In any case, in case of non-compliance of the product delivered with respect to its description on the Site, the Customer may either exercise his right of withdrawal or implement the guarantee of conformity of the Company VENT DE BOHEME which will, if necessary, either exchange or refund the price (in whole or in part) possibly invoiced.

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III The Order

Order taking on the Site is subject to compliance with the procedure put in place by the Company VENT DE BOHEME concretized by a succession of different stages that the customer must follow to validate his order. The customer will have the opportunity, before finalizing his order, to check the details of it and its total price, and correct any errors, before confirming it to express its acceptance. Any order confirmed by the Customer constitutes a sales contract and acceptance of all the stipulations herein.

The Company VENT DE BOHEME will refuse any order from a customer with whom there is a dispute or incident relating to the payment of a previous order or which would contravene the provisions hereof.

In this case, the company VENT DE BOHEME will inform the Customer by e-mail. In default of the customer to proceed with the Company VENT DE BOHEME the correction of the elements erroneous or contrary to these general conditions of sale, the Company VENT DE BOHEME reserves the right not to process the order.

A confirmation email summarizing the order (products, price, availability of products, quantity …) will be sent to the customer by the company VENT DE BOHEME. For this purpose, the customer formally accepts the use of email for the confirmation by the Company VENT DE BOHEME of the content of his order. In any case, invoices are delivered upon delivery.

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IV Prices and Terms of Payment
1. Price determination

The prices of the products are indicated in euros, all taxes included except participation in the shipping costs.
The total price of the order (all taxes and shipping included) is indicated in the basket.

The company VENT DE BOHEME reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject to availability.

2. Method of payment

The products are payable in cash on the day of the actual order.

Payment of purchases is made either by:
– Bank card ; The Customer accesses a dedicated space made available by a banking institution, which ensures the security and registration of the payment order. In this regard, the Customer expressly acknowledges that the communication of his credit card number to the Company VENT DE BOHEME is authorization debit of his account for the products ordered.

– Bank check In case of payment by check, it must be issued by a bank domiciled in France.

The cashing of the check is practiced upon receipt of the latter at the following address:


3, path of the gentians


3. The data recorded and kept by the company VENT DE BOHEME constitute the proof of the order and all the past transactions. The data recorded by the payment system is proof of financial transactions.

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V – Delivery

Delivery is made to the delivery address indicated by the customer, it being specified that this must be the residence address of the customer or any other natural person of his choice domiciled in France.
Delivery can not be made to hotels or PO boxes.

In order for these deadlines to be respected, the customer must ensure that he has provided accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access code , names and / or intercom numbers, etc.).

The times indicated are indicative times, corresponding to the average time of treatment and delivery.
The Company VENT DE BOHEME can not be held responsible for the consequences due to a delay of routing not being of its fact.

In case of damaged packages (already open, missing products …), the Customer agrees to notify the carrier and the Company VENT DE BOHEME by any means, all reserves within 3 days of receipt of the product.

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VI -Right of retraction

The individual Customer has a right of withdrawal, which can be exercised without cause, within seven (7) days from the delivery of the order which will be exerted by the return at its expense of new products (in their original packaging, unworn, unwashed) with the order number at the following address:


3, Cheminement des Gentianes


The Company VENT DE BOHEME will reimburse the Customer for any sums already paid, less any shipping costs, under the conditions set out in the following Article VII.

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VII – Reimbursement

Refunds of the products in the cases referred to in Articles II and VI will be made by the Company VENT DE BOHEME within a maximum period of 30 days after the receipt by it of said products. The refund will be made according to the same method of payment chosen by the customer at the time of his order or by the delivery of voucher.

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VIII- Applicable Law

All orders automatically entail the customer’s acceptance of the general sales conditions. These general conditions of sale are governed by French law. In case of dispute, only the French Courts will be competent. In case of difficulty or claim on the occasion of an order, the customer can contact the Customer Service to find an amicable solution.

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IX – Computing and Freedoms

The information collected by the Company VENT DE BOHEME during an order from the client is necessary for the management of the transaction and for this purpose may be communicated in whole or in part to the providers of the Company VENT DE BOHEME intervening in the context of the execution of the command. The customer is informed that this same personal data may also be collected by an organization in charge of the analysis of orders and the fight against credit card fraud. In accordance with the Data-processing law and Freedoms n ° 78-17 of January 6th, 1978, the customer has a right of access, rectification, opposition and suppression to the data concerning him.

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